[vc_tta_tabs active_section=”1″][vc_tta_section title=”Hire Agreement” tab_id=”1440038327741-eaa97e32-5492″]

After ordering from our website you will receive a Hire Agreement by email, you will need to print this agreement out and sign the agreement and give it to us when we deliver our hire equipment.

Conditions Of Hire: (Frozen Slushy)

  • Customer to supply all Base Spirits.
  • Customer to supply a sturdy table (no trestle tables) or surface for frozen slushy machine(s) (as they weigh 85kg once filled) and a convenient power point. Our machines are not to be move once setup by a Cool Sounds Party & Events Hire technician so ensure to choose the correct place first time.
  • Temperature: Frozen slushy machines function best at ambient temperatures below 27.5°C. The reliability of the machine(s) cannot be guaranteed if the ambient temperature around the machine(s) is above 27.6°C. It is recommended that frozen cocktail machines are used indoors in a cool place out of direct sunlight.
  • If the Customer requests extra cocktail mix to refill the machine the balance must be paid when the hire unit is collected current cost is $25 per refill.

Conditions Of Hire: (Jukebox)

  • Our Jukeboxes are not to be move once setup by a Cool Sounds Party & Events Hire technician so ensure to choose the correct place first time.
  • Customer is responsible for any damages to microphone, jukebox or property.
  • We don’t guarantee to have the entire music tracks you request.

Conditions Of Hire: (General)

  • Our machine(s) must be accessible between deliveries and pick up times. Strictly 8am – 5:00pm. If machine is not accessible on arrival, delivery or pickup for the driver, a late fee of $100.00 may be incurred.
  • Malfunction of Machine: All machines are checked at time of delivery. In the event of a machine malfunctioning due to mechanical or electrical failure (not including failure of main power supply at any time) during the first hour of a function, a backup will be delivered if available. If a back up machine is not available, the total hire cost will be refunded.
  • If the malfunction(s) of the machine(s) is/are caused by the customer or any other person not following the operational procedures in a correct manner or any of the switches on the machine(s) have been accidentally or intentionally switched off a $100.00 call out fee will apply if an Cool Sounds Party & Events Hire technician attends to rectify the malfunction.
  • The Customer agrees to indemnify and keep indemnified Cool Sounds Party & Events Hire against liability in respect to any suits, claims, actions, demands, costs, loss (including loss of profit) or damages arising directly or indirectly out of the hire or use of the equipment by the Customer whether caused by the negligence of the Customer or any other person.

The Hiring Agency, Cool Sounds Party & Events Hire will not be responsible for any loss whatsoever, in the event of any malfunction occurring.

I acknowledge receipt of the Hire Equipment and agree that:

  • I have inspected the Hire Equipment and consider it to be in good order and condition.
  • I understand the method of operation of the equipment and shall not try to avoid liability for damage on the grounds of not being familiar with operational procedures.
  • I shall ensure that the Hire Equipment is not used by a third party.
  • I undertake to return the Hire Equipment in good condition on or before the due date and also agree that the equipment is returnable earlier by mutual agreement.
  • Only Cool Sounds Party & Events Hire products are to be used with Hire Equipment. Cocktail Mixes are to be prepared according to directions on bottle label or as directed by supplier.
  • I agree to accept complete responsibility for the Hire Equipment until returned and agree to pay any repairs necessary or the current market value in the event of theft or loss of or damage to the Hire Equipment while hired, whether due to my negligence or not.
[/vc_tta_section][vc_tta_section title=”Terms and Conditions” tab_id=”1440038327927-5a7ae8af-d250″]

The supplier shall refer to as Cool Sounds Party and Event Hire, the hirer shall refer to as the hirer.

  • The hirer enters into a contract and agrees and accepts the terms and conditions from the date they make a booking with the supplier.
  • A $50 non refundable deposit is required at the time of booking. This can be made by EFT, Visa, Mastercard or Paypal which incurs a 3% surcharge.
  • The balance may be made 24 hours prior to the event via EFT, Visa, Mastercard or Paypal however the only method of payment on the day is cash.
  • Cancelled bookings 48 hours prior to the event incur a 50% cancellation fee. Cancellations within a 48 hour period incur a 100% cancellation fee.
  • A $100 bond may be required for photo booth props.
  • Hire is for one day unless otherwise agreed on. Inability for the driver to access the equipment for pickup will incur a further daily charge for any days beyond the agreed period.
  • The hirer accepts full responsibility for the equipment while in their possession. The hirer is liable for any loss or damage while the equipment is in their possession.
  • The hirer is responsible to have someone available over the age of 18 years to accept delivery within the agreed timeframe. If there is no access an additional delivery fee may be required.
  • The hirer shall arrange to have a suitable solid table at the time of delivery to support 85Kg for slushie machines, note trestle tables are not acceptable. A direct power source is required and not connected to a power board. Note a single extension cord is acceptable. The hirer shall ensure that the area where the Juke box and/ or photo booth is to be connected is flat and clear of glass doors. A direct power source is required and not connected to a power board.
  • All cocktail mix arrives non alcoholic and the hirer accepts full responsibility in the responsible service of alcohol if alcohol is added.
  • If the hirer requests a cocktail refill, this will incur a $25 fee payable on pickup of the machine.
  • Slushie machines are to be located in a well ventilated, shady environment and not in direct sunlight. The machines function correctly at an ambient temperature below 27.5C. the reliability of the machine above this temperature cannot be guaranteed.
  • The supplier is not responsible if the slushie leaks staining carpets, benchtops or tables. A suitable sheet is to be supplied by the hirer at the time of drop off.
  • Once set up by the supplier, no equipment may be moved by the hirer without prior consent.
  • If any machine malfunctions due to user error a $100 callout fee will apply.
  • The hirer assumes proper knowledge in the operation and handling of the equipment and follows OH&S policies and does not hold Supplier responsible for any injury caused to themselves or others whilst moving or setting up any equipment.
  • Cool Sounds Party and Events Hire offers a 100% money back guarantee, this is at the discretion of the Cool Sounds Party and Events Hire management.
[/vc_tta_section][vc_tta_section title=”Delivery policy” tab_id=”1440039147866-eca528ef-a3e1″]
  • The hirer is responsible to have someone available over the age of 18 years to accept delivery within the agreed timeframe. If there is no access an additional delivery fee may be required.
  • The hirer shall arrange to have a suitable solid table at the time of delivery to support 85Kg for slushie machines, note trestle tables are not acceptable. A direct power source is required and not connected to a power board. Note a single extension cord is acceptable. The hirer shall ensure that the area where the Juke box and/ or photo booth is to be connected is flat and clear of glass doors. A direct power source is required and not connected to a power board.
  • The hirer shall be contacted 72hrs prior to delivery and a delivery time shall be agreed on.
  • For Collection, Cool Sounds shall arrange a time with the hirer on the day of delivery for the following day unless otherwise arranged.
[/vc_tta_section][vc_tta_section title=”Refund Policy” tab_id=”1440039259069-b0157f04-b1f9″]

Cool Sounds Party and Events Hire offers a 100% money back guarantee, this is at the discretion of the Cool Sounds Party and Events Hire management. The hirer accepts full responsibility for the equipment while in their possession. The hirer is liable for any loss or damage while the equipment is in their possession.

Cancelled bookings 48 hours prior to the event incur a 50% cancellation fee. Cancellations within a 48 hour period incur a 100% cancellation fee.

[/vc_tta_section][vc_tta_section title=”Privacy Policy” tab_id=”1440039300422-0342a820-f04e”]

We can be reached via e-mail on our contact page.

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit. The information we collect is used for internal review and is then discarded, not shared with other organizations for commercial purposes.

With respect to cookies:

We use cookies to record session information, such as items that consumers add to their shopping cart, customize Web page content based on visitors’ browser type or other information that the visitor sends. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

With respect to Ad Servers:

We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Consumers can have this information corrected by or using their control panel.

With respect to security:

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact state or local chapters of the Better Business Bureau.

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